Effective Date: October 28, 2026
Website: https://northmade.org
Contact: info@northmade.org
Phone: 587-882-6335

Welcome to Northmade Foundation. We are committed to making AI education, digital skills and learning opportunities more accessible. These policies explain how we handle personal information, the rules for using our website and learning resources, and how cookies and similar technologies may be used.

By using our website, you agree to the applicable terms below. Where consent is legally required, using the website alone does not replace that consent.

1. Privacy Policy

1.1 About This Policy

This Privacy Policy explains how Northmade Foundation collects, uses, stores and protects personal information when you visit our website, register for membership, access educational resources, participate in courses or contact us.

We aim to handle personal information responsibly and in accordance with applicable privacy legislation, including Alberta’s Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

1.2 Information We Collect

Depending on how you interact with Northmade Foundation, we may collect:

Contact information: Your name, email address and phone number when you provide them.

Membership information: Your account details, membership type and registration information.

Learning information: Course enrolment, progress, quiz results and participation records where these features are available.

Payment information: Transaction records and billing details needed to manage paid memberships or other paid offerings. Payment card details may be processed directly by a third-party payment provider.

Messages and inquiries: Information you submit through contact forms, surveys, feedback forms or other communication channels.

Technical information: Information such as your IP address, browser type, device details and website activity where collected through website technology, analytics or security tools.

We aim to collect only information that is reasonably necessary for the purposes identified in this policy.

1.3 How We Use Your Information

Northmade Foundation may use your information to:

Create and manage your membership account.

Provide access to courses and educational resources.

Track learning progress where appropriate.

Respond to inquiries and provide support.

Process payments and manage paid memberships.

Send essential account and service notifications.

Improve our website, learning materials and member experience.

Protect our website against fraud, misuse and security threats.

Meet legal, regulatory and recordkeeping obligations.

We will not use personal information for unrelated purposes without appropriate authority or consent where required by law.

1.4 Membership Communications and Marketing

By registering for a membership, you may receive messages necessary to manage your account, provide access to your membership and communicate important service updates.

Promotional emails are separate from essential account communications. We may send newsletters, course announcements, workshop invitations and information about new learning opportunities when we have the required consent or another lawful basis.

Where Canadian anti-spam legislation requires consent, we will obtain it through an appropriate process. You can withdraw your marketing consent at any time using the unsubscribe link in a message or by contacting us.

Unsubscribing from promotional communications does not necessarily stop essential messages relating to an account or service you use.

1.5 How We Share Information

We do not sell personal information to third parties.

We may share information with service providers who help operate our website and deliver our services. Depending on the tools we use, these providers may support:

Website hosting and account management.

Course delivery and membership administration.

Payment processing.

Email communications.

Website analytics and security.

We may also disclose information when required by law or when necessary to protect our legal rights, users or services.

Where a service provider processes information on our behalf, we aim to use appropriate safeguards and limit access to what is necessary.

1.6 Storage and International Processing

Some service providers may store or process information outside Alberta or Canada. Where applicable, this may mean that information is subject to the laws of another jurisdiction.

We will provide additional information about relevant service providers and the countries in which information may be processed where required by applicable law.

Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, accounting and recordkeeping requirements. When it is no longer required, it will be securely destroyed or anonymized where appropriate.

1.7 Protecting Your Information

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration or destruction.

However, no website or electronic transmission can be guaranteed completely secure. You should use a strong password and avoid submitting sensitive information through general contact forms.

If a privacy breach occurs, we will respond in accordance with applicable legal requirements, including any required notifications.

1.8 Your Privacy Rights

Subject to applicable law and its exceptions, you may request access to personal information we hold about you or ask us to correct information that is inaccurate or incomplete.

You may also withdraw consent for certain uses of your information where consent is the applicable legal basis. Withdrawal does not affect processing that has already occurred lawfully or processing permitted on another legal basis.

To make a privacy request or raise a concern, contact:

Email: info@northmade.org
Phone: 587-882-6335

We may need to verify your identity before responding. If you remain concerned about how your information has been handled, you may contact the Office of the Information and Privacy Commissioner of Alberta or another applicable privacy regulator.

1.9 Children and Young People

Our educational resources may be relevant to learners of different ages. Anyone under the age of majority should involve a parent or guardian where appropriate, particularly when registering for paid services or providing personal information.

We do not knowingly collect personal information from children in circumstances where parental consent or other legal authorization is required without taking the necessary steps. If you believe a child has provided information improperly, please contact us.

1.10 Changes to This Policy

We may update this Privacy Policy as our services, technologies or legal obligations change. The updated version will be published on this page with a revised effective date where appropriate.

2. Terms of Use

2.1 Acceptance of Terms

These Terms of Use govern your access to and use of the Northmade Foundation website, membership services, educational resources, courses and related offerings.

By accessing or using these services, you agree to follow these terms and all applicable laws. If you do not agree, please discontinue use of the relevant service.

2.2 About Northmade Foundation

Northmade Foundation provides educational information and opportunities focused on AI literacy, digital skills, innovation, entrepreneurship and related areas of learning.

Our website may include articles, guides, courses, quizzes, workshops, events and other educational materials. The availability of specific programs or features may change over time.

2.3 Membership Accounts

Some resources may be available without registration, while other features may require a free or paid membership.

When creating an account, you agree to provide accurate information and keep your login credentials secure. You are responsible for activity conducted through your account, except where applicable law provides otherwise.

You must not use another person’s account without authorization or provide misleading information to obtain access to restricted services.

We may suspend or restrict accounts where reasonably necessary to address security concerns, misuse, fraudulent activity or violations of these terms.

2.4 Free and Paid Memberships

Membership benefits, access conditions and any applicable fees will be described on the relevant registration or purchase page.

Paid memberships may be subject to additional terms covering billing frequency, renewal, cancellation and refunds. Any applicable charges and renewal conditions should be clearly presented before purchase.

If a membership renews automatically, the renewal terms must be disclosed at checkout. You are responsible for reviewing those terms before completing a purchase.

Cancellation and refund requests will be handled according to the terms disclosed at purchase and applicable consumer protection law. Nothing in this policy removes rights that cannot legally be waived.

2.5 Courses and Educational Resources

Our educational materials are provided for general learning purposes. We aim to make the information useful and accessible, but we cannot guarantee that every resource will remain current, available or suitable for every learner.

Course content, tool demonstrations and instructions may change as technology develops. Third-party AI tools may introduce new features, change pricing or discontinue services without notice to Northmade Foundation.

You are responsible for evaluating the information and applying your own judgment. Our educational materials do not constitute professional legal, financial, medical or other regulated advice.

Course completion or membership does not automatically mean that you receive an accredited qualification, professional certification or government-recognized credential. Any formal recognition will be identified only where it actually applies.

2.6 Responsible Use of AI

AI tools can produce inaccurate, incomplete, outdated or misleading information. You should verify important claims before relying on them, particularly when decisions could have financial, legal, professional or personal consequences.

Do not submit confidential information, sensitive personal information or another person’s private data to an AI tool unless you have the necessary authorization and understand the tool’s data-handling practices.

You are responsible for complying with applicable laws, third-party platform terms and the rights of others when using AI-generated material.

2.7 Intellectual Property

Unless otherwise stated, Northmade Foundation retains its rights in the original website content, branding, educational materials, course materials, graphics and other resources it creates.

You may access and use these materials for your personal learning. You must not reproduce, republish, sell, distribute or commercially exploit our materials without prior written permission, except where applicable law or an expressly stated licence allows it.

Some resources may contain third-party materials that remain subject to their owners’ rights and licensing conditions.

2.8 User Submissions

If you submit feedback, questions, suggestions or other material to Northmade Foundation, you confirm that you have the right to provide it.

We will handle personal information included in submissions according to our Privacy Policy. We will not treat private messages or personal information as public content merely because you submitted them.

If we introduce public comments, community posts or member-contributed content, additional rules may apply to that feature.

2.9 Third-Party Services and Links

Our website may link to third-party websites, AI platforms, educational services or external resources.

These services are operated independently. Northmade Foundation does not control their availability, content, privacy practices or terms. You should review the relevant third-party policies before using their services or providing information to them.

2.10 Website Availability and Limitations

We aim to keep our website and learning services available, but we cannot guarantee uninterrupted access or that every feature will always operate without errors.

To the extent permitted by applicable law, Northmade Foundation is not responsible for losses arising from service interruptions, third-party service changes, inaccurate third-party information or misuse of the website by others.

Nothing in these terms excludes or limits liability where doing so would be prohibited by law, including applicable statutory consumer rights.

2.11 Prohibited Activities

You must not:

Use our services for unlawful, fraudulent or harmful purposes.

Attempt to gain unauthorized access to accounts, systems or information.

Interfere with website security or normal operation.

Copy or commercially exploit protected content without authorization.

Upload malicious code or attempt to disrupt our services.

Misrepresent your identity or misuse another person’s information.

We may take reasonable steps to investigate and address violations.

2.12 Governing Law

These terms are governed by the laws of Alberta and the applicable laws of Canada, without removing any mandatory rights or protections that apply to you under other applicable laws.

2.13 Changes to the Terms

We may update these terms as our services develop or legal requirements change. Updated terms will be posted on this page with a revised effective date where appropriate.

For questions about these terms, contact info@northmade.org or call 587-882-6335.

3. Cookie Policy

3.1 What Are Cookies?

Cookies are small text files stored on your device by a website. Similar technologies may store or access information to help websites operate, remember preferences, measure activity or support certain services.

Northmade Foundation may use cookies and similar technologies depending on the features and services enabled on our website.

3.2 Why Cookies May Be Used

Cookies and similar technologies may support the following purposes:

Essential website functions

These help provide core functions such as navigation, account access, security and session management.

Preferences

These may remember settings or choices so you do not have to enter them again.

Analytics

If analytics tools are enabled, they may help us understand how visitors use the website, which pages are useful and where improvements are needed.

Marketing and advertising

If marketing or advertising technologies are enabled, they may help measure campaigns or provide relevant advertising. Technologies that require consent will be used only after the appropriate consent has been obtained.

The categories and technologies actually used depend on our website configuration and the services we operate.

3.3 Third-Party Cookies

Some website features may be provided by third parties, such as embedded videos, course platforms, payment providers or analytics services. These providers may use their own cookies or similar technologies under their respective policies.

When you interact with a third-party feature, that provider may collect information directly from your browser or device. We encourage you to review the relevant provider’s privacy and cookie information.

3.4 Managing Cookie Preferences

You can manage cookies through your browser settings. Depending on your browser, you may be able to block cookies, delete stored cookies or receive alerts when cookies are set.

Blocking certain cookies may affect website functionality, including account access or other features.

Where applicable law requires consent for non-essential cookies or similar technologies, Northmade Foundation will provide an appropriate mechanism to obtain and manage that consent. Essential cookies may be treated differently where permitted by law.

3.5 Changes to This Cookie Policy

We may update this policy when our website features, service providers or legal obligations change. The latest version will be available on this Policies page.

3.6 Contact Us

If you have questions about cookies or how we handle information, contact:

Northmade Foundation
Email: info@northmade.org
Phone: 587-882-6335
Website: https://northmade.org

Thank you for being part of Northmade Foundation. We are committed to supporting learning and innovation while treating your information with care.